How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

Please check our return, refund and exchange policy on our policy page.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at clarencewhity@gmail.com. Orders that have already been processed may not be eligible for changes.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and other secure payment methods at checkout.

Do you accept store credit?

We accept store credit as a payment method.

How can I contact you?

You can reach us at:Email: clarencewhity@gmail.comPhone: 861595813011Address: 万福中心Ｃ座, 杭州市, 310051, ChinaOr chat with us right here.

Frequently Asked Questions

FAQs about Anrotix Lighting LED lamps, stage lasers & logo projectors — OEM/ODM, shipping, warranty, waterproof ratings, and app control.

If you have any further questions, feel free to reach out —

Email: tong@anrotix.cn / WhatsApp: +86 15958130611

Or you can also leave a message below.

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Frequently Asked Questions